FREE SHIPPING ON ORDERS OVER 30 USD

WE SHIP TO ALL OVER THE WORLD.

RETURNS ACCEPTED FOR 30 DAYS.

RETAIL & WHOLESALE AVAILABLE

Help & Support

WHOLESALE FAQs

WHETHER YOU'RE A RETAILER OR A POTENTIAL PARTNER, HERE’S EVERYTHING YOU NEED TO KNOW ABOUT WORKING WITH MELISSA.

General Information


Who can apply for a wholesale account with Melissa?

Is there a minimum order quantity (MOQ)?

Do you offer OEM or ODM services?

Can I place a test order before committing to larger quantities?

Product & Sizing


What age group do your products target?

How do your sizes work?

Are your materials child-safe?

Can your products be customized for school uniforms or branded collections?

Pricing & Payment


Do you offer tiered wholesale pricing?

What payment methods do you accept?

Do you offer payment terms for long-term partners?

Are prices inclusive of shipping, taxes, or customs duties?

Shipping & Logistics


Do you ship internationally?

What is the standard production lead time?

Do you offer bulk or wholesale options?

Can we use our own freight forwarder?

Quality & Returns


What if products arrive with defects?

Is there a minimum order quantity (MOQ) for wholesale?

Is there a warranty on wholesale products?

Do you accept wholesale returns?

Can I get product samples before placing a wholesale order?

Partner Support


What support do you provide wholesale partners?

Will we be featured on your website or marketing channels?

Do you offer samples before placing a wholesale order?

How do I become a wholesale partner?

Can I get product samples before placing a wholesale order?

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